21+ Only — Real-Money Gaming
Safe Play First

Responsible Gaming at dreajili

Gaming at dreajili should always be fun — a form of entertainment, not a way to earn money or escape problems. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, dreajili has your back.

21+
Minimum age for all real-money gaming on dreajili
24/7
Support available for responsible gaming concerns
5
Player protection tools built into every dreajili account
0
Tolerance for underage gambling — zero exceptions
Our Commitment

Gaming Should Always Be a Choice, Not a Compulsion

At dreajili, we believe that responsible gaming is not just a legal checkbox — it's a genuine commitment to the well-being of every player on our platform. We know that for most Filipino players, online gaming is a fun pastime, a way to unwind after a long day in Makati or Quezon City, or a bit of excitement during the weekend.

But we also know that for some people, gaming can become a problem. That's why dreajili has invested in a full suite of responsible gaming tools, trained our support team to recognise the signs of problem gambling, and aligned our practices with PAGCOR's framework for player protection in the Philippines.

Our golden rule: only play with money you can afford to lose, and always play for fun. If gaming stops being fun, dreajili's tools are here to help you take a step back — no questions asked.

dreajili's Responsible Gaming Pledge

dreajili pledges to provide a safe, fair, and transparent gaming environment for all Filipino players. We will never target vulnerable individuals with marketing, we will enforce our 21+ age policy without exception, and we will always make it easy for any player to access help, set limits, or walk away.

Player Tools

Your dreajili Responsible Gaming Toolkit

Every dreajili account comes with these built-in tools. Access them anytime from your account settings or by contacting our support team.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your dreajili account. Once set, limits take effect immediately. Increasing a limit requires a 7-day cooling period — decreasing one is instant.

Loss Limits

Cap the total amount you can lose within a set period. When you reach your loss limit on dreajili, your session will automatically end and you won't be able to place further bets until the period resets.

Session Time Limits

Set a maximum session duration. dreajili will send you a reminder alert as you approach your limit, and automatically log you out when the time is up — helping you keep track of how long you've been playing.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your dreajili account will be temporarily suspended and you won't be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break or want to stop playing altogether, dreajili's self-exclusion tool lets you permanently close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

Marketing Opt-Out

Unsubscribe from all dreajili promotional emails, SMS, and push notifications at any time. You can manage your communication preferences directly in your account settings or by contacting our support team.

How to activate these tools: Log in to your dreajili account, go to Account Settings > Responsible Gaming, and select the tool you want to activate. You can also contact our 24/7 support team at [email protected] and we'll set it up for you right away.

Age Policy

Strict 21+ Age Requirement

Under Philippine law, real-money casino- style gaming is restricted to individuals who are 21 years of age or older. dreajili enforces this requirement strictly and without exception across all games, including slots, bingo, fishing games, and live casino titles.

During registration, all dreajili players are required to confirm their age and submit valid government-issued identification for KYC verification. Accepted IDs include Philippine passport, SSS ID, UMID, driver's license, and PhilSys National ID.

Any account found to belong to a person under 21 will be immediately suspended, all funds will be forfeited in accordance with our Terms & Conditions, and the matter will be reported to the relevant authorities as required by law.

Parents and Guardians: If you share a device with minors, please ensure your dreajili account is protected with a strong password and that you log out after every session. Never share your login credentials with anyone under 21.

How We Verify Age

Our Age Verification Process

1
Registration Declaration

Every new dreajili player must confirm they are 21 or older during the sign-up process. Providing false information is a violation of our Terms & Conditions and may constitute fraud under Philippine law.

2
KYC Document Submission

Before your first withdrawal, dreajili requires a clear photo of a valid government-issued ID. Our verification team cross-checks the date of birth against the declared age at registration.

3
Ongoing Monitoring

dreajili's risk team continuously monitors accounts for behavioural patterns that may indicate underage use. Suspicious accounts are flagged for immediate review and may be suspended pending re-verification.

4
Zero-Tolerance Enforcement

Confirmed underage accounts are permanently closed, balances are forfeited, and the incident is logged. dreajili cooperates fully with PAGCOR and law enforcement in all underage gambling cases.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. Recognising the early warning signs is the first step toward getting help.

Chasing Losses — Continuing to play in an attempt to win back money you've already lost, often leading to bigger losses.

Losing Track of Time — Spending far more time gaming than you intended, missing meals, sleep, or important commitments.

Gambling Beyond Your Means — Using money set aside for rent, bills, groceries, or family needs to fund your gaming sessions.

Hiding Your Gaming — Lying to family members or friends about how much time or money you spend on dreajili or other gaming platforms.

Gaming to Escape — Using gaming as a way to cope with stress, anxiety, depression, or personal problems rather than for entertainment.

Neglecting Relationships — Withdrawing from family, friends, or work responsibilities because of the time and focus consumed by gaming.

If you recognise any of these signs in yourself or someone you know, please reach out to our support team at [email protected] or use the self-exclusion tool in your dreajili account settings. You can also seek help through PAGCOR's responsible gaming resources and the Philippine Amusement and Gaming Corporation's player protection programmes.

Self-Assessment

Is Your Gaming Still Under Control?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use dreajili's responsible gaming tools or speak to a professional. This is not a clinical diagnostic — it's a starting point for reflection.

1

Have you ever spent more money on gaming than you originally planned in a single session?

2

Have you ever borrowed money or sold personal items to fund your gaming activities?

3

Do you feel restless, irritable, or anxious when you try to cut down or stop gaming?

4

Have you ever missed work, school, or family obligations because of time spent gaming?

5

Have you tried to stop or reduce your gaming but found it difficult to follow through?

6

Do you find yourself thinking about gaming frequently, even when you're doing other things?

7

Have you ever felt the need to increase your bet sizes to get the same level of excitement?

Two or more "yes" answers? Consider activating a cooling-off period or self-exclusion on your dreajili account. Our support team is available 24/7 to help you set up any responsible gaming tool — no judgment, just support.

Self-Exclusion

How dreajili Self-Exclusion Works

Self-exclusion is the most powerful responsible gaming tool available on dreajili. When you activate self-exclusion, your account is fully suspended — you cannot log in, deposit, or place bets for the duration of the exclusion period you choose.

dreajili offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During the exclusion period, dreajili will also remove you from all marketing communications and will not send you any promotional offers or bonus notifications.

Any funds remaining in your account at the time of self-exclusion will be held securely and returned to you via your registered payment method (GCash, PayMaya, BPI, BDO, or Metrobank) within 5 to 7 business days.

Important: Self-exclusion cannot be reversed during the active exclusion period. Requests to reinstate an excluded account before the period ends will be declined. This is by design — it's there to protect you.

Step by Step

Activating Self-Exclusion on dreajili

1
Log In to Your Account

Visit the dreajili login page and sign in to your account using your registered email and password.

2
Go to Account Settings

Navigate to your profile menu and select "Account Settings," then click on the "Responsible Gaming" tab.

3
Select Self-Exclusion

Choose "Self-Exclusion" from the list of tools and select your preferred exclusion period — 6 months, 1 year, 3 years, or permanent.

4
Confirm Your Request

Review the terms of your self-exclusion and confirm. You'll receive an email confirmation from dreajili within 24 hours once the exclusion is active.

5
Need Help? Contact Support

If you'd prefer, our support team can activate self-exclusion on your behalf. Email [email protected] and we'll process your request as a priority.

Common Questions

Responsible Gaming FAQs

Yes — dreajili allows you to set deposit limits even before you make your first deposit. Simply go to Account Settings > Responsible Gaming after registering and configure your preferred daily, weekly, or monthly limit. We strongly encourage all new players to set a limit from day one.

Cooling-off periods on dreajili take effect immediately upon activation. You will be logged out of your current session and will not be able to log back in until the cooling-off period expires. This is intentional — the tool is designed to create an immediate barrier between you and further play.

Any remaining balance in your dreajili account will be returned to you via your registered payment method — GCash, PayMaya, BPI, BDO, or Metrobank — within 5 to 7 business days of your self-exclusion being confirmed. Bonus funds that have not yet been converted to real money will be forfeited in accordance with our Terms & Conditions.

No. Increasing a deposit limit on dreajili requires a mandatory 7-day cooling period before the new, higher limit takes effect. This is a deliberate safeguard to prevent impulsive decisions. Decreasing a limit, on the other hand, takes effect immediately.

dreajili cooperates fully with PAGCOR's regulatory requirements, which may include reporting on responsible gaming compliance and player protection measures. Individual player data is handled in accordance with our Privacy Policy and the Philippine Data Privacy Act of 2012. We do not share personal gaming data beyond what is legally required.

PAGCOR operates responsible gaming programmes and resources for Filipino players. You can also reach out to mental health professionals through the National Center for Mental Health (NCMH) in Mandaluyong City, or contact the Department of Health's mental health hotline. dreajili's support team can also point you toward appropriate resources — just email [email protected].
Play Responsibly

Enjoy dreajili — Always on Your Terms

Gaming is best when it's fun, controlled, and within your budget. Set your limits, use our tools, and play the dreajili way. Remember: 21+ only, and always play responsibly.

For responsible gaming support, email [email protected] — available 24/7.